What many IT/telecom managers and CFOs often fail to realize is that as much as 20% of all telecom charges contain errors. And 85% of those errors favor the bottom lines of the carriers (Gartner Group). Just this last year our TTI team found a whole host of new types of billing errors across the top telecom vendors. BVoip, ping monitoring and lat...
Telecom Expense Management and Call Accounting Technology!
We speak regularly with IT and telecom managers who tell us they have too much on their plates and too little time. There is so much they want (and need) to do but putting out fires and taking care of day-to-day challenges always seems to get in the way. One area, often a sore subject, is transitioning to the cloud. Or, in many cases, completing th...
Where is Your IT Money Being Spent? Information Week wrote recently, "The COVID-19 pandemic has accelerated the adoption of digital technologies in almost every industry sector." How true that is! And, while we often hear about CIOs looking for ways to cut costs , digital transformation investments, according to the article, are expected to grow ov...
If you're staying current with the latest issues keeping CIOs up at night, you'll know that increasing efficiencies and productivity continues to claim the number one spot. A recent article in CIO Magazine , however, cites the results of an Evanta survey , noting an increased focus on the use of technology to help reduce costs. This focus puts ev...
Are we headed for a recession? According to a recent C-suite study cited in CIO Magazine , eight in ten CEOs are expecting a recession to impact their organizations within the next twelve to eighteen months. Recessions, as we know, can do significant damage, causing declining revenues for companies and forcing many to increase prices while laying o...
If you are a CFO or CIO you are probably well aware that technology and telecom rank high in annual expenses. Between networks, applications, and service providers you are spending more these days, not less. But what you may not realize is that, with the right tools and a little tightening up of your processes you can save up to hundreds of thous...
Outdated IT Departments Lose Credibility – and Money! If you manage an IT/telecom department, chances are you've been struggling to keep up with all the demands of a new generation of users as well as how to implement new technologies. And yet, ironically, your efforts may be hampered by outdated technologies and processes within your own departm...
Manage Your Inventory and Start Saving Money Now! Anyone in IT knows that managing today's inventory involves much more than keeping track of phones and modems. Inventory management has become something of a science in that it has expanded to include all your IT/telecom assets including your network and everything that resides on it. Therefore, the...
Employees are in the driver's seat these days. And not that you need a reminder, but they are your end users. And one of your most important customers. Are you doing all you can to make them happy? Here are a few stats you may find interesting: 46% of the workforce is relocating because they can now work remotely (Microsoft Work Trends Index) 42% s...
If you've been in IT for any length of time you have probably grown tired of never getting the credit and respect you deserve. It's understandable, as you are expected to create and maintain a perfect environment for communication, data security and new technology adoption with always-on access to data, zero latency and zero glitches. The pandemic ...
Never have we been in a more dynamic, fluid environment for IT professionals than today. The pandemic was all about battening down the hatches, then we (sort of) came out of it, then back in it again. Now, as you adjust your team to this somewhat precarious new normal and get some projects going, it's important to keep your eyes open for signs of p...
Are you letting months go by paying an unvetted assortment of suppliers, or with invoices that are getting paid without scrutiny, or contracts that haven't been re-negotiated for years? Why? The answer is that you don't have time to analyze every penny you spend. You have too much on your plate as it is. And now you have to concentrate your energy ...
We think that the best way to prepare for next year is to take an honest look at what you've learned and accomplished this year. That isn't always easy in that it involves reviewing what you've done with a critical eye towards how you can improve. The IT/telecom managers who do this, however, they tell us it's well worth the effort. They feel more ...
Hard to believe that we're on the edge of yet another new year. Things are beginning to look better, but there are still lingering challenges for IT and telecom managers to overcome. That said, it's heartening to see managers beginning to raise their heads above the fray, take a deep breath and get back into looking towards growth and future opport...
For most businesses, the new hybrid work model will be around for a while. Perhaps a long while. As employees adapted to working from home, many have found its conveniences hard to give up. And employers are becoming savvy to the fact that this new level of flexibility is necessary to secure talent these days. That said, the hybrid model presents c...
Remember back around April and May when we were hopeful that we were "out of the woods" from the pandemic? Not so fast! A Gartner, Inc. poll of 238 executive leaders on August 24, 2021 revealed that 66% of organizations are delaying reopening their offices due to new COVID-19 variants. What does this mean if you're an IT or telecom manager? It mean...
One of the ongoing challenges IT/telecom professionals face on a regular basis is being bombarded by managers and end users with software and/or devices they claim to need. In some cases, they truly are needed and solve a real issue. However, in other cases it's more of a "nice to have" which can end up costing more than it's really worth. How ca...
Call accounting is a tool that has been around for years. And it continues to prove its worth for organizations who understand the value of having visibility over their networks, from end user calling patterns to utilization to fraud. Yet there remain some inaccurate assumptions about the role of call accounting in today's companies, not the least ...
If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even weeks to adjust. These changes often happened in a matter of days! And yet, in the rush to adjust and co...
Stop Losing 11% on Every IT/Telecom Dollar You Spend! Does the idea of losing 11 cents on every dollar of your IT/Telecom spend bother you? What a question. Of course it does. And it should! Because, while 11 cents, in and of itself, may not sound like much, 11% of your annual spend equates to thousands, if not hundreds of thousands of dollars ever...
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
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We often hear from frustrated IT managers who bear the scars of dealing with large vendors. Being ignored in favor of other clients, waiting days for a callback, the list goes on. That's not to say that all large vendors don't care about their custom...
For most IT departments, there are more projects scheduled than there is money to pay for them. Technology innovations are coming at us fast and furious these days and end users are pushing for the latest and greatest. So it's on IT managers to esta...
Every year it seems like more data is becoming unlocked and available for use by devices, applications, and platforms. That means that IT managers must make decisions on what data to collect, how to collect it and how to turn it into useful informat...
