"It is probably one of the smoothest software implementations we’ve been through and we have had many of them. That is why we really pushed for guarantees on the implementation timeframe. We had been burned before. Our experience with TTI was exponentially better. I want to stress that TTI's support is absolutely "Best in Class"! They held our hand through the entire process and has truly made the process painless."
"The Support Team at TTI is excellent. Not only are we able to talk to a live person when we call but we receive prompt assistance and answers to all of our questions. We were asked recently to produce reports that we thought were impossible. The WinCall Support team helped us to create these reports in less than an hour! On another occasion we received several threatening phone calls. We contacted TTI for assistance and they helped us create a report in WinCall to determine the origin of the calls which helped us provide documentation to the local Police Department to identify the offender."