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What are You Doing to Safeguard Your AI From Cyberattacks?

Generative AI is rapidly becoming accepted as an instrumental part of today's IT departments, a valuable asset for CIOs and IT managers to use to analyze data and automate the process of procuring it. And there is plenty to like about a tool that helps streamline processes that used to require hours of manual work to conduct.

While AI brings businesses ease of access to a smarter information set, it is also creating an environment more prone to cyberattacks, providing a fertile ground for hackers to reach a level of sophistication that is rendering many existing cyber security protocols obsolete.

And AI empowered cyberattacks are on the rise. Information Week, CrowdStrike and others have written recently about the ease of entry for hackers to compromise sensitive data and do significant damage, quickly and efficiently.

In a nutshell, here's what's happening:

The very algorithms used by AI and machine learning can become weapons in the hands of hackers to create backdoor entry into a company's database and systems. Once in, they can do their nefarious work, easily adapting algorithms as they go to avoid detection. In effect, AI is simply making their job easier, according a recent CrowdStrike Threat Report.

What can IT managers do to protect their valuable data? Here are some key actions to take:

  1. Educate and enforce.A Gartner survey of 1,300 employees found that 69% of them ignored or bypassed their company’s cybersecurity protocols. Educating employees as to the impact of a cyberattack, how it happens, how it impacts their work, and how it can be prevented is key. Be sure to establish protocols and processes that are enforceable and aligned with cybersecurity best practices.

  2. Know what’s normal and what isn’t.This may sound like a no-brainer, but we hear from managers who thought they had all the bases covered yet were blindsided by an attack. Analyzing data activity and user interactions will help you create a baseline of normal performance for comparisons.

  3. Conduct regular security audits.This is imperative to safeguarding your business. Don’t neglect it. You should be keeping track of activity and flagging changes that could indicate an attempted attack.

  4. Have a plan in the event of a cyberattack.This should include determining the type and severity of the breach, how to quickly trigger restriction of use, and what changes and/augmentations need to be put in place to prevent it from happening again.

  5. Adopt AI enabled security tools.Consider using AI against hackers. There are AI tools that can be deployed to thwart cyberattacks using many of the same algorithms that hackers used to attack.

Finally, it is important to stay on top of trends that may further impact AI and create additional vulnerabilities for your company's data and systems. Be sure to meet often with colleagues and team members to make sure everyone stays in the loop.

And remember. We're here to help.

At TTI we speak regularly with IT professionals who reach out to us and our veteran team of experts for advice and insights. Many are using our tools to improve efficiency and help control costs. Feel free to reach out to us with your questions and concerns. We know your world and are happy to help you navigate the dynamic data environments you face every day.

Implementing AI: Where are IT Managers Focused?

About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

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