What’s a TEM and Why Do You Need One? - TEM and Call Accounting Technology Blog - TeleManagement Technologies, Inc.

There are some things that no company ever outgrows the need for, such as phones, computers, meetings, plenty of coffee … the list goes on.

And, if you’re at all cost conscious, one more essential belonging on that list is a TEM (telecom expense management) system.

We’ve been providing TEM systems and services for over thirty-five years. And, based on the savings our users report, the need never goes away. There are several reasons for that: 

• Billing errors are on the rise. Just this last year, our team identified several new ones.

• Companies report an average of 9-11% of billing errors.

• TEM automates all telecom invoicing so that you’ll never double-pay or pay late charges. And they add up!

• TEM gives management control and visibility over all inventory so you can spot equipment and software you may be paying for but no longer using.

• Through its automation of invoicing, TEM improves productivity by freeing up your team to concentrate on tasks that add value to your organization.

• A good TEM provider will offer the solution as an onsite application or as a SaaS managed by their team.

• Review your contracts and services and achieve best in class rates for all of them.

• Save significant money on your annual telecom spend. Obtained refunds average $150k per $1m annual telecom/IT related spend.

• And what they won’t do is to bill you, until they show proof positive of the savings on your invoices.

If you don’t currently use a TEM, it’s time to learn more about it. Even if you have one you’ve been using for a while, make sure it’s been upgraded to deliver results by today’s standards. Either way, we can help. Contact us and we’ll show you how the latest TEMs, such as our WinBill® is saving companies hundreds of thousands of dollars on their annual telecom spend. That could be you!