Telecom Expense Management and Call Accounting Technology!
Why Did You Pay That Invoice?
Are you looking at ways to save money for your company? Stop overpaying your IT/telecom invoices.
You may not be aware that over 85% of mid-sized companies are not fully auditing their IT/telecom invoices. So, they get paid in full, month after month. While that may be easy, it comes with a potentially expensive problem: errors and hidden charges. And, many of them you may not even be aware you signed off on! By paying them all in full without vetting them, your business may be overpaying bills by thousands of dollars every month. Who wins? The vendors. Because, unfortunately, they are the last folks who are going to raise their hands and tell you, "Hey, you overpaid that last invoice."
You may not be aware that over 85% of mid-sized companies are not fully auditing their IT/telecom invoices. So, they get paid in full, month after month. While that may be easy, it comes with a potentially expensive problem: errors and hidden charges. And, many of them you may not even be aware you signed off on! By paying them all in full without vetting them, your business may be overpaying bills by thousands of dollars every month. Who wins? The vendors. Because, unfortunately, they are the last folks who are going to raise their hands and tell you, "Hey, you overpaid that last invoice."
That said, there are things you can do to avoid getting hammered with charges for things you never purchased or errors that are not your fault. Here are some tips:
- Scrutinize your SOW (statement of work)
- Before you sign anything, carefully review each charge. Some may not be as clear as others. Some may relate to additional services that lead to automatic charges or recurring charges for things you may not need. Even if you have already signed an SOW, you may be able to challenge items you deem confusing or unfair and re-negotiate it.
- Make sure that you are getting what you purchased originally
- In a world where merger and acquisition activity is the norm, you may end up with a product with hidden charges or bolt-on modules that make it more costly in the long run.
- Do not pay for for software updates or expensive upgrades that you never ordered
- You may also find yourself paying a charge if you upgrade or change your switch. Be prudent and review each charge.
- Check invoices for errors and make sure you are not paying twice
- This happens more frequently than you might think. And you may have a time restriction to dispute your invoices and make adjustments. Stay on top of this.
Finally, and perhaps most importantly, invest in a good Technology Expense Management (TEM) system. These systems can help you keep track of invoices and inventory. A solid TEM system will identify billing errors before they fall outside the allotted invoice period (typically 30-90 days).
The good news is that we can help. We have tools to automate your invoice tracking, reporting and management. We have worked with hundreds of organizations to help them save thousands (often hundreds of thousands) of dollars in over-charges from carriers and equipment vendors as well. We're ready when you are to help.
About TeleManagement Technologies, Inc.
TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Check out other recent posts by TTI
What's on tap for CIOs and IT managers in 2025? It's shaping up to be a year to exert more control over their digital transformation roadmaps as they build out practical uses for innovative technologies such as generative AI. It has taken a few years...
These are interesting times for CIOs and their IT departments. While budgets are forecasted to rise modestly, high interest rates, persistent inflation, and a volatile stock market create a challenging environment for IT leaders seeking to meet thei...
For CIOs and IT managers there's a lot more to manage these days. We have long stretched beyond the days of maintaining "dial tone" and are now in an era where strategic contributions are not only needed but expected by senior management, under pres...
We often hear from frustrated IT managers who bear the scars of dealing with large vendors. Being ignored in favor of other clients, waiting days for a callback, the list goes on. That's not to say that all large vendors don't care about their custom...
For most IT departments, there are more projects scheduled than there is money to pay for them. Technology innovations are coming at us fast and furious these days and end users are pushing for the latest and greatest. So it's on IT managers to esta...
Every year it seems like more data is becoming unlocked and available for use by devices, applications, and platforms. That means that IT managers must make decisions on what data to collect, how to collect it and how to turn it into useful informat...
