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Is it Time to Give Your Vendors a Report Card?

vendor-report-card
When was the last time you sat down and graded each of your vendors? Or have you? Perhaps you have had this happen with a vendor. After all the contract negotiations are over and the Service Level Agreement (SLA) is in place, you settle into the relationship, never noticing the slow but steady erosion of the great product and services you were orig...
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Afraid of What Your Spring Cleaning Might Uncover?

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​ Spring already? Wow. Are you getting ready to do some Spring cleaning? You know, all that stuff you have piled at the back of a drawer? Or pushed to the back of your closet? Or swept under the rug? For many of us, Spring cleaning is something to, well…put off. How often have you said to yourself, "I don't have the time to deal with that right now...
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Let’s Hear it for the IT Guy

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​ For those of you who rely on IT/telecom to keep everything connected and working, you probably don't give these fearless warriors the credit they deserve. To those of you IT guys (or gals) out there, no one knows better than you the challenges of your changing role. And there are still plenty of mine fields out there! Just in case you've lost cou...
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BYOD Stats Reveal Changes on the Horizon: But Are You Ready?

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  A recent Tech Pro Research report indicates that 72% of companies polled were either already using BYOD or were planning to do so in the near future. So, just in case there was any lingering doubt, BYOD is here to stay. What's a little more eye opening is a statistic from Gartner, cited in the Tech Pro report, that 50% of all employees, all ...
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What do these IT predictions mean to your company?

By now you've probably read a number of prediction articles. Some are really out there, especially those making predictions for 2020 and beyond. There is the one from Fortune Magazine predicting that in 2016 Apple will buy Tesla as part of their plan to build an electric car. Whether you believe this stuff or not, it's all part of the fun.  He...
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Nikes or Flip Flops?

nike-vs-flip-flops
So what do Telecom Expense Management "TEM" and shoes have in common?  Let's start with a question. Which type of company are you? A company without TEM? A company that switches TEM vendors frequently? A company which is happy and secure with your TEM? But wait. Before you answer that question, consider another one. To meet all of life's chall...
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The TEM Upgrade You Shouldn’t Have to Purchase

Has this ever happened to you? You purchase a new phone system or upgrade an existing one. Your CDR/call accounting vendor then informs you that you are going to need to purchase a new version of your CDR software (or sometimes a new system altogether!) due to upgrading your PBX/Switch to VoIP system.  Here's why you shouldn't have to pay: If ...
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The Cost of "Old Fashioned" Telecom Reporting

old-fashioned-telecom-reportin edyh
For those who missed TTI's Charles Coakley in last month's AOTMP webinar on "Telecom Reporting and Business Analysis" we'll share some unsettling stats that AOTMP collected in a survey with telecom/IT folks. And, we've added our "take" on each one. 74% are still using spreadsheets (e.g. Excel, Access, Google Sheets) to report on telecom usage. Two ...
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About TeleManagement Technologies, Inc.

TeleManagement Technologies, Incorporated (TTI) provides Telecom Expense Management and Call Accounting solutions designed to effectively track, integrate, manage and protect an organization's information technology resources. TTI's TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more! WinCall® Call Accounting tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI's experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their technology expenses.

Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.

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