Another year is under your belt as you look forward to a new one full of its own challenges and opportunities. It's a good time to take stock of this year … what worked, what didn't work and what adjustments are needed to make the new year more productive and innovative for your IT department and the organization you serve.
Have you taken time to "grade" your performance this year?
Or are you, like many others, reluctant to take an objective look at your department for fear of exposing weaknesses that can be challenging to fix, especially if they involve your workforce or, worse yet, your own abilities as a leader.
It's understandable. And you're not alone. But that's no excuse to ignore the issues of the past year. In fact, the best way to move forward is to identify them and work on them.
Here are 5 areas to take a look at, each with a few questions to ask yourself. Answer them honestly, tackle any issues you identify, and you'll come out stronger in the new year:
One more question
Finally, what are you doing to make sure all the distractions of new technology don't result in ignoring the basics? Now more than ever, IT managers must run a tight ship. That means making every penny count. It also means identifying areas where significant savings can be had.
This last point is one we can help you with. If you are not using a TEM (Telecom Expense Management) to identify things like billing errors and other anomalies, you're probably losing thousands to hundreds of thousands of dollars on your annual telecom spend. Think of what you could do with that money. Then contact us and we'll help you get started.