TeleManagement Technologies, Inc. in Final Phase of AOTMP Efficiency First® Vendor Solution Certification
August 27, 2014 - Walnut Creek, CA
TeleManagement Technologies has entered the final phase of the AOTMP Efficiency First® Vendor Solution Certification Program, it was announced today.
The AOTMP Program Management team has been on premise at TTI headquarters in Walnut Creek, California, to conduct the capabilities discovery benchmarking segment of the certification. Included is gathering performance information in the areas of: business model, solutions, implementation, account maintenance, quality assurance and performance.
Hollie Venegas, VP of Customer Care, is pleased with the results so far and anticipates the remainder of the process to move smoothly. “We at TTI are proud of our longevity in this industry and of our track record for going beyond the essentials to provide our clients with the best in technology, business process and service,” Ms. Venegas said. “We welcome our colleagues at AOTMP and are confident that TTI will do well and complete all phases of the certification with high standing,” she added.
TeleManagement Technologies’ participation in the Efficiency First® Vendor Solution Certification Program serves as an outward symbol of its commitment to excellence and desire to provide an unparalleled solution to both clients and the marketplace.
“We are pleased with the progress of the certification and look forward to the final stages of the process,” said Mike Williams, CEO and President of TTI. “Today, more than ever, it is important for providers of services and products in this market space to embrace best practices and to make sure that they are passing along the highest quality services and support to their clients,” he added.