Negotiating Contracts Without Benchmarking Means
Leaving Money on the Table!

The process of enterprise telecom sourcing and contract negotiations is time consuming. It can also be frustrating, leaving you with a sense that you could have negotiated a better deal for your organization. Often this is due to going into the negotiations without enough information on your side to effectively navigate through all the twists and turns many vendors will throw your way.

Much of that information comes in the form of benchmarking: data that allows you to compare your services and costs against the best practices of other similar companies in the industry. Telecom sourcing without solid benchmarking data to back up your efforts gives an automatic advantage to the vendor.

Identifying exactly what you need, who can best provide it, and what you should expect to pay isn't trivial. You may have a working knowledge of vendors and service plans in-house. But you need more accurate "unbiased" benchmarking to arrive at a realistic comparison between your rates and terms and the best ones available for similar services in your market.