By Mark on Friday, 13 September 2024
Category: Telecom Expense Management Blog

Now More Than Ever: Get Your IT Basics Right

For CIOs and IT managers there's a lot more to manage these days. We have long stretched beyond the days of maintaining "dial tone" and are now in an era where strategic contributions are not only needed but expected by senior management, under pressure to secure the best technologies to help meet operational and intelligence needs.

If you're in IT, there's plenty on your plate as you scramble to manage more data, automate processes, implement AI applications, and generally create more actionable data for your users. But that's not all. You must also get up to date and stay up to date with what's on the horizon and plan your budget accordingly.

Often, because of the demands placed on IT leaders and CIOs to be visionaries within their organizations, the basics of running their departments can get sidelined.

Forbes's recent article outlining the IT best practices is important because it reminds those of us in technology fields how important the basics are and should remain in all organizations.

Here are some of those basics, paraphrased and summarized below:

And a few of our own …

When IT departments are doing the basics right, a lot of other good things follow. When your department is running efficiently and saving money it gives you more time to evaluate new technologies and plan for future investments. It will help you to optimize your end users' work environment and support corporate growth.

We talk with IT managers and CIOs every day. Give us a shout and we'll be happy to learn more about your challenges and how we might help.