If you are in charge of an IT/telecom department, you are probably still reeling from over a year of unpredictable, almost head-spinning series of ad hoc adjustments made to accommodate the needs of remote workers. You didn't have months or even weeks to adjust. These changes often happened in a matter of days!

And yet, in the rush to adjust and compensate, short cuts were taken, often with less than stellar security measures in place. It was, after all, more about keeping businesses open and less about adhering to best practices. At least for the time being, right?

Today, however, IT professionals are facing a workplace full of employees who have not only adjusted to remote work, they prefer it. Whether or not they will get their wishes will depend upon their senior management and other conditions. But, for IT/telecom professionals, preparation is the name of the game. And this is a good time to step back and re-assess where you are now and how you can better organize your team and technologies in a way that strengthens your current infrastructure and prepares for whatever is on the horizon.