If you are like so many businesses, you are probably under a tight budget. And tight budgets mean you have to make due with technology that is often woefully out of date. So you keep it going until you absolutely must take action.
Here is the problem with continuing to try to make old, outdated technology "work". You are impairing more than just the processes that the technology serves. You are also impairing the ability of your users to perform their work properly. And that equates to real dollars off your bottom line.
We've identified three questions to ask yourself (and your IT department) about your aging infrastructure (be honest!):
If you find yourself in the "Catch-22" situation of spending money to keep a lot of legacy systems going because you don't have the money to replace them, you are not alone. We regularly speak with IT and telecom managers who know their infrastructure is impaired by a variety of legacy systems and ineffective networks but feel hamstrung by budget confines and so many other priorities coming down from senior management.
Maybe it's time to get off the merry-go-round and begin taking some simple steps to replace your old infrastructure. Make a list and tackle the most pressing issues first. And make sure you have installed a solid Telecom Expense Management "TEM" solution to keep track of expenses and inventory. The hardest thing is to get going. Once you start, you may be surprised at how quickly you are able to get your department, and company, up to date and performing better than ever.