Employees are in the driver's seat these days. And not that you need a reminder, but they are your end users. And one of your most important customers. Are you doing all you can to make them happy? Here are a few stats you may find interesting:

This puts IT in a central role as management accelerates efforts to fill staffing gaps and meet new demands. Which brings to mind an important question. Where do you fit within your organization's strategic plan to attract and retain talent? What should you be doing that you aren't doing now?

Here are five areas that you need to organize and tackle now to meet the needs of your end users. How many have you got covered?

If you are running an IT department there is a lot on your plate right now. It's time to embrace your challenges by creating a checklist and tackling it head on. This is no time to pull back or try to wait out the work from home trend. It's here to stay. By taking charge of your department, you will be securing your spot at the big table. Let us know how we can help.