These IT Billing Errors are Costing You Hundreds of Thousands of Dollars! - TEM and Call Accounting Technology Blog - TeleManagement Technologies, Inc.

​What many IT/telecom managers and CFOs often fail to realize is that as much as 20% of all telecom charges contain errors. And 85% of those errors favor the bottom lines of the carriers (Gartner Group).

Just this last year our TTI team found a whole host of new types of billing errors across the top telecom vendors. BVoip, ping monitoring and late disconnects are some of them. And, left unchecked, they are costing businesses hundreds of thousands of dollars each year.

Here are the top three areas we’ve found where significant dollars are being lost.

Check them out and think about how they might be costing you money:

1. _Being billed for services and inventory you no longer use._Disconnected services and equipment that has long been returned are common areas where we see chronic over billing. As long as you keep paying these invoices without questioning them, they will continue to be sent.

2. _Paying more than you should for outdated (evergreen) contracts._It may have been months, or even years, since you signed vendor contracts that, at the time, were optimized for cost savings. But that was then, and this is now. If you’re not reviewing those contracts at least once a year, chances are that you are paying more than you should.

3. _Paying invoices twice._It’s hard to believe you might be doing this, but it’s more common than you think. It is due primarily to using insufficient tools that don’t provide proper tracking, coordination and reporting.

These, along with other billing errors and anomalies can be costing your company thousands of dollars every month.

The first step is to acknowledge this may be happening in your organization.

And there is no shame in that. Given all that’s on your plate, you lack the time to comb through every invoice and spend hours poring over contracts. You have end users and multiple applications to support.

The next step is to schedule a deep dive into your inventory and invoices.Enter heading here…

Why? Because, while you may have some ideas as to where you can save, only a professional can help you recoup those dollars and renegotiate contracts to gain even more savings.

This is where we can help. Take advantage of our risk-free limited “Deep Dive Inventory Audit” offer here. But this offer expires at the end of March, so now is the time to act.

Get back the money you deserve and use it to take advantage of new technologies or hire fresh talent. This is money that is rightfully yours. Act now and get it back!