How are you handling these challenging times? If you are in charge of IT/Telecom for your organization, you have a unique set of challenges. They involve not only keeping yourself and your family safe but serving the remote working needs of your end users. Some of you may be hustling to securely connect users to new applications, such as conference calling, webinar platforms and communications work arounds. Others may find yourselves in more of a hunker down and wait it out mode.

Regardless of where you fall on this spectrum, there are things you can and should be doing to prepare your department and your organization for better (and probably more hectic) times ahead. Here are some questions to ask yourself: 

These are truly unprecedented times we are living through. Nobody will come through completely unscathed. But many will come out wiser and smarter, having learned a great deal about the importance of keeping communications alive and what it takes to lead a team through a crisis. Use this time wisely to reflect on your own performance and how you can improve your department and you can be one of them.