WinCall® tracks all of your domestic and international locations
regardless of PBX type (analog, digital, IP).
WinCall® helps facilitate
internal bill back, identifies PBX toll fraud, increases employee productivity
and gathers usage data to help make informed telecom network planning
decisions. Directory integration eliminates the time consuming task
of updating your call accounting database and or directory.
WinCall's extension database can automatically
be updated and the information imported from your PBX/HR database(s)
each day. WinCall can push/pull information to most PBX makers including:
Avaya, Fujitsu, Mitel, NEC, Nortel, Siemens, etc. in addition to internal
company HR databases! Use a combination of PBX/HR systems to automate
this process including: Oracle, Peoplesoft, SAP, etc. Multiple databases
can be imported to provide full synchronization between
WinCall® and
internal systems.
You define which fields are imported using the
WinCall® menu system.
The PBX extensions, user names, departments and other fields of information
can be exchanged between databases to facilitate internal directories,
for bill back purposes and to synchronize database updates and changes.
WinCall® has a dynamic reporting engine that features advanced
capabilities while offering unique reports.
WinCall® allows you
to schedule call accounting reports to be emailed or viewed on your
intranet browser within your organization. Or give your enterprise
users access to reports via the web with WinCall on the Web. Your personnel
are able to access only the information they need on their Cost Center,
Department, Sales Team and more!
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WinCall® integrates with all analog PBX’s including: Avaya, Nortel and NEC
- WinCall® VoIP integrates with all Voice over IP PBX’s including: 3Com, Cisco Systems and Shoretel
- WinCall® supports over 150 different PBX types and formats including custom call record layouts
- Immediate Alerts (911, Fraud, Suspicious Call Activity, etc.)
- Process PBX, Calling Card or Wireless data
- Integrate to PBX Directory, Active Directory, or Human Resource Systems
- Allocate 100% of the phone bill to each department
- Retrieve Reports 24/7/365
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